Company Overview
Tanzania Empowerment Forum Limited (TEF Consult) is a management consulting firm that specializes in organizational change, talent search, acquisition, and executive selection. We are recruiting on behalf of our client, Vodacom Tanzania, a leading telecommunications provider, for a qualified and professional Receptionist Executive to join their headquarters team in Dar es Salaam.
Receptionist Executive at TEF Consult
Key Responsibilities
- Greet and assist visitors warmly in person or over the phone.
- Direct guests by maintaining an accurate employee/department directory.
- Notify appropriate personnel of visitor arrival.
- Maintain the visitor logbook via SRM system and issue visitor badges.
- Ensure security procedures are followed at the front desk.
- Kept the reception area tidy, safe, and presentable.
- Answer and forward calls using the office phone system.
- Provide clear and accurate company information to visitors and callers.
- Offer first-level customer support for visitors with service inquiries.
Key Performance Indicators (KPIs)
- Prompt and professional guest handling
- Well-organized and clean reception area
- Accurate visitor tracking and badge issuance
- Efficient call handling and routing
- Excellent customer support and feedback
Skills & Competencies Required
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Organized and detail-oriented
- Team player with a proactive mindset
- Professional appearance and behavior
- Ability to work under pressure with a smile
Academic Qualifications
- Bachelor’s Degree in any relevant field (e.g., Business Administration, Public Relations, Communication)
How to Apply
Qualified candidates should submit their applications by 21st April 2025 to:
Human Resource Manager
Tanzania Empowerment Forum Limited
P.O. Box 33542, Dar es Salaam
Email: info@tef.co.tz
To apply for this job email your details to info@tef.co.tz
