Revenue Assurance Manager – Africa

Job Role: Revenue Assurance Manager

Location: Tanzania (Multiple locations) Job Type: [Full-Time]

Job Description

The role is responsible for the development, implementation and managing of Revenue Assurance and Fraud strategy to ensure that revenue streams are protected.

The role is expected to operate under minimum supervision and make sound decisions that contribute to the achievement of business objectives.

MAIN DUTIES & RESPONSIBILITIES:Responsible for providing an independent revenue assurance view and advice into the formation of the company’s objectives, strategy and short-to-medium-term plans at the design and development phases to promote the company’s products, services and brand.Responsible for managing and developing the revenue assurance strategy, the strategic roadmap and its implementation and monitoring.Responsible for managing, developing, implementing and providing oversight controls and processes to ensure that the company revenues are assured and minimizing revenue leakages.Lead or contribute in complex and critical workstream investigations in relation to revenue fluctuations (sudden drops and investigations).Provide revenue assurance and fraud-related advice to other areas of the business with respect to resolving financial issues, answering financial questionsResponsible for stakeholder management across the company in relation to revenue assurance issues.Revenue Assurance – To ensure the financial integrity of all Manifest billing Systems containing financial information. To include:Investigate and recommend solutions to revenue and billing underperformance and improvement opportunities.Maintain a strong knowledge of industry changes and regulatory framework impacting revenue assurance activities.Reconciliation – Ensure reconciliation is in place between collections and billing system from start to finish – i.e. Bank deposits = Cash collected/received; all records accounted for as billed, discarded or sitting in error tables.Error analysis –Ensure that the revenue cycle and processes are in place and documented to support any potential error scenarios – e.g. Unbilled revenue, correction of customer charges and waiver allowed. Audit – to ensure that data is regularly audited end to end and any discrepancies between point of sale and final billed amount can be accounted for. Prepare detailed and high-level reports on revenue assurance and related functions as required.Perform detailed revenue analysis, forecasts, calculations and present findings. Owner of the revenue assurance policy if any.Fraud Management – To ensure fraud oversight is in place across ERP systems and revenue streams. To include:Consider the current and future fraud requirements to mitigate against fraud attacks, both internally and externally.Provide oversight by monitoring mitigating controls (reports and / or alerts) to identify potential frauds and fraud attacks.Consider fraud risks during projects and recommend counter measures to be deployed to mitigate risk of fraud attack(s). Present findings of investigation via the fraud report along with strengthening recommendations which could be control(s) development and / or other counter measures for the company to consider appropriate courses of action. Monitor industry fraud risks and lead the assessment of risk exposure to the Dry ports and mitigation if required.

Key Performance measurement

Provide mechanisms to identify if performance deviates outside acceptable limits. The acceptable limits for each entity such as revenue report accuracy and billing accuracy should be defined so that analysis and reporting can be simplified.Timely Reporting in a user-friendly format that indicates the relative scale and source of problems to the appropriate functions to enable informed decisions.Recommending corrective actions to be taken if performance outside acceptable limits or is approaching predetermined critical thresholds.Ensure effective prioritisation of the issues. A pragmatic approach is needed to prioritise which services, systems and processes merit attention. Prioritisation may be based on the number of customers served, revenues generated, losses being incurred, or the level of customer complaint according to the perceived risks. SKILLS, KNOWLEDGE AND EXPERIENCE REQUIREDDegree in Finance, Accounting, Statistics or related fieldCertified Public Accountant or ACCAData Analytics and reporting certifications (such as SQL, Power BI)5 years’ experience in revenue assurance, financial analysis, and risk management

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